Refund policy

You'll also need to provide the receipt or proof of purchase.

Initiating a Return: To start a return, contact Vandora Scrubs at info@vandorascrubs.com If your return is accepted, you'll receive a return shipping label and instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages and Issues: Inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact Epitome Scrubs immediately so they can evaluate the issue and make it right.

Exceptions/Non-Returnable Items: Certain items cannot be returned, including perishable goods (e.g., food, flowers, or plants), custom products (e.g., special orders or personalized items), and personal care goods (e.g., beauty products). Returns are not accepted for hazardous materials, flammable liquids, or gases. If you have questions or concerns about a specific item, get in touch with Epitome Scrubs.

Exchanges: The quickest way to get the item you want is to return the item you have. Once your return is accepted, make a separate purchase for the new item.

Refunds: You'll be notified once Vandora Scrubs receives and inspects your return. They will inform you if the refund is approved or not. If approved, you'll receive an automatic refund to your original payment method. Keep in mind that it may take some time for your bank or credit card company to process and post the refund.

If you have any further questions or need assistance with a return, you can contact Vandora Scrubs at info@vandorascrubs.com.